The Thimble Guild ("we" or "The Thimble Guild") is a business of WCF Ltd. We are committed to protecting your privacy and the security of the personal data that you provide.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 ("Act"), the data controller is WCF Ltd of Crawhall, Brampton, Cumbria CA8 1TN.
We may collect and process the following data about you:
We may collect information about your computer, including where available your internet protocol (IP) address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
We set out in more detail each cookie that we use on our site and the purposes for which we use them in the following table:
Google Analytics (_utma, _utmb, _utmc, _utmz)
We use these cookies to collect information about how visitors use our site, in order to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to our site, where visitors have come to our site from and the pages they visited.
Further information about these cookies is available at http://www.google.com/analytics/index.html.
We use this cookie to allow you to order products on our site. The cookie stores all the essential information and keeps track of the items that you place in your shopping basket.
This cookie is necessary for you to place orders on our site, but it will expire one day after it is activated.
|ASP.NET_SessionID||This cookie allows us to recognise your session on our site.||This cookie will expire when you exit your browser.|
|This cookie integrates with our web platform to help us personalise the site for you.||No personal information is kept.|
|whoson||This is for the live chat|
|We use these cookie values to not show you pop ups we have already shown you so we don’t interrupt your browsing unnecessarily.|
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including necessary cookies) you may not be able to access all or parts of our site.
Where we have given you (or where you have chosen) a password as part of registering to use our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We use the information we hold about you in the following ways:
When you order a product on our site, we need to know your name, address, e-mail address, delivery address, and credit or debit card details. This allows us to process and fulfil your orders and to notify you of your order status. We also ask for your telephone number to allow us to contact you urgently if there is a problem with your order or delivery.
We use your shopping history to help us advise you about merchandise that might interest you. We also monitor customer traffic patterns and site usage to help us continually develop the design and layout of our site. This will include the dates and times the our site is visited, server addresses and web pages visited.
We may also use the information we collect to occasionally notify you about important functionality changes to our site and special offers we think you'll find valuable.
When you place an order and make payment on our site your card information is passed directly to the banking network via a secure payment gateway. The Thimble Guild does not hold or have access to any card information. The connection between your computer and the payment gateway is encrypted. Website pages are protected using SSL (Secure Socket Layer) encryption and always begin with “https” rather than “http”. You will see this in the address bar near the top of the screen. We will never ask you for any credit card information by e-mail.
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on our order forms. You can also exercise the right at any time by contacting us at email@example.com or Crawhall, Brampton, Cumbria, CA8 1TN.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and The Thimble Guild does not accept any responsibility or liability for these policies. We would recommend you check these policies before using any of these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.